Privacy Policy.

Store name

Kimono Rental & Tea CeremonyOSHARE ASAKUSA

Operator

株式会社東京ライフ

Person responsible for operations

紅林 彩美

Head office (registered address)

〒111-0032 東京都台東区浅草1-34-10AR浅草ビル4階

Store address

1-7-8 Kaminarimon, Taito-ku, Tokyo 111-0034, Japan

Telephone

03-5830-3630

Contact email

tokyolife2020jp@gmail.com

Opening hours

8:00～22:00

Contact hours

8:00～18:00

Cancellation contact hours

8:00～18:00

• Before using an external service, review its destination and privacy policy.

• To request access, correction, or deletion of personal information, use the email address below or call the store at 03-5830-3630. We may verify your identity before responding.
• General inquiries and cancellation contacts are accepted from 8:00 to 18:00. A cancellation takes effect when the store confirms the telephone call or message during those hours.

Email for privacy requests: tokyolife2020jp@gmail.com

• Names, email addresses, telephone numbers, messages, and other information sent through external booking or inquiry services are not used for this website’s measurement or advertising delivery.
• Direct identifiers such as names, email addresses, telephone numbers, and inquiry messages are not included in this website’s measurement values.
• When page use is measured, search details and in-page location information attached to the URL are excluded.

Booking information, PayPal and Gmail notifications

The booking form stores your name, email address, telephone number, notes, date, time, guest numbers, plan, options and tax-inclusive total in the booking database. It also records booking and payment status, bank deposit verification and staff actions. We use this information for bookings, status inquiries, payment verification, notifications and customer support.

In addition to Cookie consent preferences, we use a 24-hour session Cookie for booking continuity and protection against unauthorized submissions. Browser sessionStorage holds duplicate-prevention keys and booking-status access information; the administration screen temporarily stores information needed to prevent repeated confirmation actions. Do not share booking-status links.

To prevent abuse, the booking API records a hashed identifier derived from the IP address, action and time period, operation counts and expiry values. These are not included in notification emails. An expiry value does not mean automatic deletion.

When you choose PayPal, we send the booking reference, tax-inclusive amount and currency to PayPal, and store the order ID, capture ID and payment status against your booking. We do not obtain or store your PayPal password or card number. A booking is confirmed only after the completed payment is verified.

We use the shop’s Google account and the send-only Gmail API permission, gmail.send, for booking notifications to the customer and the shop. Customers do not connect their own Google accounts. This feature does not read, search or delete Gmail messages.

Recipients, subjects and message bodies are sent to Google for delivery. Messages may contain the customer’s name, booking reference, visit time, plan and options, tax-inclusive amount and private status link. Bank-transfer notices may also contain a deadline and bank details; PayPal notices contain payment confirmation and the capture ID, without bank-transfer instructions. Telephone numbers and notes are excluded. We store notification contents, recipients, processing status, send times and provider identifiers. Gmail acceptance does not guarantee arrival in an inbox.

Google connection credentials are protected in private storage. Administration is limited to authenticated, authorized staff. Google API information is used for notifications and troubleshooting, not advertising, sale or general-purpose AI training. Its use and transfer to other apps comply with the Google API Services User Data Policy, including Limited Use.

Booking, notification and support records are kept for service and necessary record retention. The 365-day point is a retention-review threshold, not automatic deletion. We may verify identity for access, correction or deletion requests. Authorized shop staff may revoke the Google connection. When invalid authorization is detected, new bookings stop until reconnection. Revocation does not automatically delete bookings or sent emails.

Privacy contact: 株式会社東京ライフ / OSHARE ASAKUSA, tokyolife2020jp@gmail.com, 03-5830-3630. Booking notification sender and reply address: oshareasakusa.booking@gmail.com.

Google API Services User Data Policy

Surveys and use of AI

Information we store

For surveys, we store satisfaction ratings, selected answers, free-text responses, the response language, submission date and time, response ID, and the questions and their version at the time of the response.

How responses are used and accessed

We use responses to improve our services, compile and classify feedback, manage follow-up, and draft replies. Authorized shop staff may view responses and export them to CSV files for business use or to backups. Submitting a response does not automatically post it to Google reviews or other public sites.

AI functions operated by staff

When a staff member runs an AI function, the text and rating of the selected response, together with shop information, are sent to the Google Gemini API. Analysis also uses the response ID; reply drafting uses the shop signature; and post drafting uses the theme entered by the staff member. Submitting a survey does not automatically trigger AI processing. Generated results are treated as drafts.

Free text and personal information

There is no function that automatically removes all personal information. Please do not enter names, telephone numbers, email addresses, booking numbers, health information, or similar details in free-text responses. Staff are also required to check the selected content before using AI.

How Google handles data

Gemini data use depends on Google’s terms and the applicable service or contract category; we cannot give a blanket assurance that data is never used for training. With unpaid services, inputs and outputs may be used to improve services and machine-learning technologies or reviewed by people. Data may also be processed outside Japan. Please read the Gemini API terms linked below.

Abuse prevention on the response page

The public response page uses Cloudflare Turnstile. Cloudflare processes technical information, such as IP addresses and browser information, to prevent abuse and improve bot detection. The app checks verification tokens and records a daily identifier derived from the IP address, together with a count, to prevent repeated submissions. Cloudflare’s handling is governed by the Turnstile Privacy Addendum linked below and its Privacy Policy.

Retention, correction and deletion

Responses are not automatically deleted simply because a number of days has passed. “Archive” does not mean deletion. Please contact the address below to discuss correction or deletion. Separately saved CSV files, backups, analysis notes, and data held by external services each require a separate check of their storage and handling.

Voluntary responses and identifying a response

Responding is optional. When requesting correction or deletion, please provide the response date and time or clues about its content. Because we do not ask for your name, we may be unable to identify your response.

Contact for correction or deletion of survey responses

Operator: 株式会社東京ライフ (Tokyo Life Co., Ltd.) / OSHARE ASAKUSA

tokyolife2020jp@gmail.com
Telephone: 03-5830-3630

External service policies

Gemini API Terms of Service
Cloudflare Turnstile Privacy Addendum